valarie's Reviews

Size 65' 4"130lbs36DFull Bust23yrs

2 reviews

Newest

customer service/quality

I live in Oregon but the wedding was in NJ, so I planned on having it delivered the day before my flight to NJ. The week of the wedding, I get an email -monday that my dress had shipped and it would be here on the scheduled day (thursday) for my flight -friday. Now, on Tuesday I get a phone call - Uncle had passed and I needed to BE IN NJ on Thurs AM! Not only do I stress about switching my flight around, I won't be home to get my dress for the wedding!! I call RTR's customer service number and am immediately greeted by a gal, which put me at ease that I didn't have to talk to a ROBOT! I tell the gal my dilemma, and at the time my dress was in route and was currently in Iowa. The gal re-routed the dress that was in transit back to their warehouse and sent a completely new (but same) order to my fathers house in NJ and said it would be there the next day! She said it was no problem!?! I couldn't believe it!! And she was right, I got the emails showing it had shipped and made it to my fathers house by noon the next day! What a relief! When I fly home and get the package, the dresses were nicely packaged in garment bags, plastic, with tags like they were brand new dresses! ( I was worried it would come and I'd have to iron the dress from being folded to be delivered ). I was very happy with the fit and look of the dress and everyone complimented me at the wedding. Even though it was just a plain black cocktail dress, the quality was great! I told all my close friends and relatives where I had gotten the dress. I am definitely going to be renting from you guys again! I know they are all going to try it out now, too. THANK YOU SO MUCH RTR!!!! I wish I could remember the gal who I talked to on the phone, because she really made the overall experience very pleasant. Thanks again!

Member Fit Notes

True to Size
Black Eclipse Dress by HALSTON

Black Eclipse Dress

HALSTON

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Size Worn: 6

Usual Size: 6

Height: 5' 4"

Weight: 130lbs

Bust: 36D

Great customer service

They look great from the front but really are the quality of cheap costume jewelery. The back is cheap silver and since they dangle, the pretty side goes to the side and the cheap side showed more so I unfortunately didn't even wear them to my brothers wedding.

Member Fit Notes

True to Size
Black and Crystal Chandelier Earrings by Tom Binns

Black and Crystal Chandelier Earrings

Tom Binns

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Usual Size: 6

Height: 5' 4"

Weight: 130lbs

Bust: 36D

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